Terms & Conditions

Effective date: 20 July 2026

These Terms & Conditions govern your use of this website and any services offered by CHINSURAH ENTERTAINMENTS PRIVATE LIMITED, with its office at Rupali Arcade, N.S. Road, Chinsurah, Hooghly, West Bengal, India – 712101 ("we", "us", "our", "the Company"). By using this website or contacting us, you agree to these Terms.

1. Description of Services

The Company owns and operates Rupali Arcade, an entertainment and hospitality destination on N.S. Road, Chinsurah, Hooghly. Our offerings include SVF Cinemas (a multiplex cinema), King's Crown rooftop restaurant, Crystal Hall banquet facilities, Club Welcome, Olympia Fitness Studio, and the mall's shopping and food court areas. Further detail on each offering is available on the Services section of our website. Availability, timings, and terms for each venue may vary and are confirmed at the point of booking or enquiry.

2. Website Usage

3. Booking and Enquiry Terms

Bookings for the banquet hall, restaurant, club, cinema, and fitness memberships are subject to availability and are confirmed only once accepted by us in writing or on WhatsApp. Applicable prices, deposits, payment schedules, and any cancellation or refund terms are communicated to you at the time of booking and form part of these Terms for that booking.

4. Your Data

Any personal data you submit through our website contact form or share with us by phone or email is handled as set out in our Privacy Policy, which is incorporated into these Terms by reference.

5. Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, or consequential loss or damage arising out of your use of this website or our services. Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded under Indian law.

6. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Hooghly, West Bengal / Kolkata.

7. Contact for Disputes or Queries

For any questions or disputes relating to these Terms, contact us at chinsurahentertainmentpvtltd@gmail.com or 079802 95878, or write to us at our registered office address above.

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